Mechanical, Electrical & Plumbing Services in the South East
GME Group has recently changed their name from Greener Plumbing Ltd, as the company needed to effectively communicate the corporate expansion of its service offering across the South East to its mechanical, electrical & plumbing customer base.
We have over 25 years’ experience in the plumbing & heating industry, from initial roots in East Sussex with our offices based in Horam, East Sussex.
First-Class, Experienced Services
We offer wide geographical coverage, to West Sussex, Kent, Surrey, Hampshire, South and Central London with future plans for further regional growth. Please see our regional coverage here.
We are a fully insured company, registered with Gas Safe, Oftec, and NICEIC, keeping our engineers up to date with the regulations and changes that occur within the industry. GME Group provides a first-class service, from the first phone call to on-site project management and delivery through to the finished product.
We pride ourselves on carrying out a first-class service and will always go the extra mile to deliver an excellent customer experience as we truly value repeat business.
We have developed a set of competency-based values that have been designed with the customer at the centre of everything we do. We apply this framework to all levels of our workforce, with 3 main values;
- Customer Focused – as we are passionate about our customer service experience & reputation.
- One Team – It is important for us to work as an effective team to ensure delivery of our service to meet customer expectations, in terms of time, cost, & quality.
- Solutions Driven – this is most important due to the nature of the services we offer. No job is the same, problems arise, & as a company, our ethos is to focus on working to deliver the right solutions & deliver a positive outcome on each job or project.
Each job is priced on an individual basis. However, we are aware there are some things that the customer likes to have an idea of before works are carried out. In our experience, price is certainly one of those things. We have an hourly rate on our call outs & smaller jobs, a fixed price for boiler servicing & a fixed price for unvented hot water servicing.
At GME Group we like to operate in a ‘Greener’ fashion and prefer to email. So, unless the customer states otherwise, all our communication is done via email or over the phone. There will always be a friendly member of the team on hand to help and advice.